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How cb111 Handles Your Personal Information

Your account details, payment activity, and device sessions are handled with a clear purpose: to keep your cb111 account running securely. This page tells you exactly what we collect, why we collect it, and how you can request changes or access at any time.

Account Data ProtectedJazzCash & Easypaisa Privacy CoveredYour Right to AccessPakistan-Focused Policy
cb111 How cb111 Handles Your Personal Information
DATA HANDLING IN PRACTICE

How We Protect and Manage Your Information

Account Security

Access to your account is protected through OTP verification sent to your registered mobile number. We do not store full payment PINs from JazzCash, Easypaisa, or Raast transactions.

Cookie Use

Cookies keep your session active across pages and devices. Functional cookies are required for lobby access; analytics cookies can be declined without affecting your account or wallet functions.

Data Retention

We hold account and transaction records for as long as your account is active and for any period required under applicable law. You can request a summary of retained data through our support channels.

Requesting Changes

To correct, export, or request deletion of your personal data, contact support via live chat or email. We aim to respond to verified requests within a reasonable period.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

Live Chat Start a chat session directly from the cb111 lobby. Use this path to raise a data access request or flag a privacy concern while you're logged in.
Email Support Send a written request to our support address for formal data queries, deletion requests, or questions about how your JazzCash or Easypaisa details are stored.
Account Settings Some data preferences — including communication opt-outs and session history — can be managed directly inside your account settings without contacting support.

Your Privacy Policy Questions

We collect your name, mobile number, and any payment identifiers you link — such as your JazzCash or Easypaisa account reference. Device and session data are also logged when you access the lobby.

Payment references are stored within your account transaction record only. We do not share your local wallet details with third-party marketing services or unrelated platforms.

Send a request through live chat or email support with your registered account details. We verify your identity before releasing any account data summary to protect against unauthorised access.

Yes. Submit a deletion request via our support channels. Note that certain transaction records may need to be retained for the period required under applicable legal or financial compliance obligations.

Functional cookies maintain your session across mobile and desktop. Analytics cookies are optional and can be declined via browser settings without affecting your ability to log in or use your account wallet.

This policy covers accounts where access is permitted under local law. Availability depends on your region and applicable local regulations. We do not represent coverage beyond where local law allows.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.