Reference

Terms That Cover Your Account on cb111

These terms set out the rules that apply when you open an account, make deposits through JazzCash, Easypaisa, or Raast, and use any part of the cb111 platform.

Account Eligibility RulesPayment Rails: JazzCash, Easypaisa, RaastWallet & Withdrawal ConditionsAccount Suspension Policy
cb111 Terms That Cover Your Account on cb111
HOW WE HANDLE YOUR DATA

Account Security and Your Rights Under These Terms

Your account data, transaction records, and payment details are stored securely. We do not share your JazzCash, Easypaisa, or Raast account numbers with third parties outside of what is needed to process your transactions. You can request a copy of your data or ask us to correct inaccurate records by contacting support with your account ID.

Data Retention

We keep transaction and account records for as long as required by applicable rules. You can ask what we hold and why by raising a data request through support with your account ID.

Cookie Use

We use cookies to keep your session active across mobile and desktop. You can manage cookie preferences in your browser settings without losing your saved account details or wallet link.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you receive an OTP you did not request, contact support immediately and do not share the code.

Requesting Changes

To update your registered mobile number, linked wallet, or personal details, submit a change request through the account settings page and verify it with the OTP sent to your current number.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about your account, wallet balance, or a transaction made via JazzCash, Easypaisa, or Raast, our support team is the right first stop. We aim to acknowledge account-related queries within one business day and resolve most within three.

Live Chat Open the chat widget in your account dashboard. This is the quickest path for transaction questions and wallet verification issues tied to these terms.
Email Support Write to our support address for formal complaints or when you need a written record of the outcome. Include your registered mobile number and the payment method used.
Help Centre Our Help Centre covers the most common terms questions: account limits, wallet withdrawal steps, and what happens when a transaction is flagged for review.

Common Questions About These Terms

Real questions Pakistan players ask about how these terms affect their accounts, wallets, and withdrawal rights.

Yes. Every transaction you make through JazzCash, Easypaisa, or Raast is covered by these terms. Completing a deposit confirms your acceptance of the current version of the terms.

We notify you before material changes take effect via your registered contact. If you continue using your account after that date, you accept the updated terms. You can close your account if you disagree.

No. Each person may hold one account only. Operating multiple accounts is a breach of these terms and may result in a balance hold and account review until the matter is resolved.

Contact support through live chat or email with your account ID, the transaction reference, and the payment method used. We aim to resolve wallet disputes within three business days.

If your account is suspended, we will contact you with the reason and the steps to resolve it. Any balance held in your account remains yours and is returned to your linked wallet once the review is complete.

Raise a data request through support with your account ID. We will confirm what records we hold and provide them in a readable format, subject to the retention periods set out in these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.